Delivery
All orders ship via UPS or USPS within 48 hours (Monday–Friday).
Orders placed late Friday or over the weekend ship the following Monday.
Delivery times depend on your location and carrier speed, and may exclude weekends or holidays.
We do not ship to: Arkansas, Hawaii, Idaho, Kansas, Louisiana, Oklahoma, Oregon, Rhode Island, Utah, Vermont, or outside the United States.
Please ensure your delivery address is complete and accurate. We are not responsible for delays or misdelivery caused by incorrect or incomplete information.
Returns & Exchanges
We offer a 30-day return period for eligible items. Products must be unused, in original packaging, and in the same condition received.
To start a return, email sales@thehazeconnect.com
before sending anything back.
Return address:
2900 W. Anderson Ln C200-314
Austin, TX 78757
THCa flower and edibles are non-returnable.
We will exchange any unused vape product that arrives defective out of the box.
Sale items and gift cards are not eligible for return.
Refunds are processed once we receive and inspect your item. Your bank may require additional time to post the credit.
